Performance Guarantee

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havvic products are designed and manufactured to be functional, comfortable and durable. If for any reason our products do not live up to your expectations, we will be amazed, disappointed and keen to understand why.

We are so confident in the quality of our products that we offer a Performance Guarantee against any defects in materials or workmanship.

Havvic products are fully warranted to the original owner against defects in materials and workmanship for a period of one year from the date of your original purchase, (please have your proof of purchase to hand).

Under the havvic performance guarantee, if a product fails due to a manufacturing defect, we will either repair the product without charge, replace the product or credit the product at our sole discretion.

This warranty does not cover damage caused by accident, improper care, negligence, laundering, normal wear and tear or the natural breakdown of colours and materials over extended time of use.

If, for some reason, you believe your product is defective due to materials or workmanship please contact havvic via advice@havvic.com please include your Name, Order Number and a brief explanation of the defect, alternatively please reach out to the dealer where you purchased your Change Robe.

This performance guarantee excludes any accidental or consequential damages or expenses resulting from any defects. havvic is not liable for any injury sustained in the use of its products, nor for damages claimed by a Third Party.

havvic’s aggregate liability shall be limited to an amount equal to the Customer’s original purchase price paid for the defective product.

If you have any questions regarding our Performance Guarantee please reach out to us at advice@havvic.com